Build, test, publish

Agent Studio

Create an assistant from a template, test it, publish it, and roll back if you need to. Every version is kept.

Templates

Start from a working template

Seven ready templates cover common front-desk jobs.

Answers from your knowledge base, takes callback requests and hands over.

Balance enquiry with customer verification, card blocking, products and branches.

Order tracking, returns with eligibility checks, refunds and delivery questions.

Appointments by department, timings, insurance and reports, with emergency escalation.

Room availability, bookings with confirmation, amenities and policies.

Plan information, complaints with reference numbers, roaming and porting help.

Lifecycle

Publishing is gated by tests.

Run tests check the assistant against sample conversations before it takes calls.
Publish a published version is what callers reach.
Version history every version is kept, and rollback restores an earlier one in one step.
Guardrail policies attach rules for what the assistant may and may not say or do.