Multi-tenant by design
Tenants, sub-tenants (three levels deep) and resellers, each isolated from the others.
Everything in one place
Platform
One workspace for building, running and supervising voice agents, with the controls a business needs to run them.
Capabilities
What is in the platform
Each part works on its own and together.
Roles and permissions
Platform admin, reseller admin, workspace admin, supervisor, developer, agent and viewer roles, plus custom roles.
Assistants and knowledge
Build assistants from templates and ground their answers in your own documents.
Calls and numbers
Browser voice, SIP and numbers with opening hours and after-hours routing.
Billing
Plans, prepaid wallets, usage metering and invoices, with spending limits per tenant.
Operations
Hand-off queue, callback tasks, reminders, a tamper-evident record of calls, and platform health alerts.
Control
Built to stay in control
Limits and switches are part of the platform, not an add-on.
- Spending and minute caps per tenant and for the whole platform.
- Emergency stop a single switch that halts new calls.
- Audit trail every change is recorded with who, what and when.
- Go-live checklist one screen shows what is still missing before real callers use a workspace.